HOW IS THE TOUR EXPERIENCE WITH US?
Congratulations! You are investing in something that is good for the mind and spirit and soon you will be part of the group of lucky people who have already been on a helicopter flight in Rio! This will be an incredible journey that you will remember forever. Savour every moment, as it will be special.
Have you told your friends yet? Go ahead, send a message to your family and friends… They will be a little "envious", but we are sure that everyone will be very happy and will share this joy with you!
From the moment you make your booking with us, everything is carefully planned so that you have a perfect experience. Our staff will send you an email with all the booking details and will call you before the flight, to make sure there are no further questions.
We are inside the Jacarepaguá Airport, which is a small airport in the heart of Barra da Tijuca district, used by small aircrafts and helicopters, mostly for charter flights. The airport is also widely used by advertising companies and celebrities, so come prepared that this will also be your day as a star!! You can hire a driver with us to pick you up, or get there by public transport (bus, metro, BRT), Taxi, Uber, and if you prefer to drive, the Airport has paid parking. When entering the Airport, take the 3rd street on the left, which is right next to an airplane on display, go to the end of this street and turn the last street on the right ... Have you arrived?? We will meet you at the door and we will guide you through every step of your experience!
IT´S TIME TO BOARD!
Plan to arrive there 30 minutes before the flight so you can enjoy each moment in no rush. We have a VIP room water, TV, Wi-fi, bathroom and hand sanitizer, and if you haven't paid yet, you'll make the payments there. If you have already paid, just show your email with the confirmation of payment. Don't forget to bring your ID for check in, which is very fast and easy. From here you can also see helicopters landing and taking off. Here your heart will start beating faster, and the time has arrived ... Shall we board?
You will enter an electric cart that takes you to the helicopter's doorstep. You can bring cell phones and a camera with you, but avoid hats, caps, scarves, handkerchiefs, or any loose items, as it is veeery windy next to the aircraft. When boarding our team will help you to sit down and check that you are safe before take-off. Here your heart will be racing!!!!
As our flights are always private, you and your companions have more freedom to choose where to sit. But be aware, the seats are assigned based on weight, so it could happen that the Pilot requests a change.
Take a deep breath, the flight has started, we are taking off!
No matter which flight you choose it will be beautiful and the opportunities for videos and photos are endless! Don´t forget to leave plenty of memory space and charge your cell phone, as we are sure you will take many photos.
Enjoy it, the views are stunning and this is an experience that you will take with you for the rest of your life!
Will I share the helicopter with other people?
Only if you request to share. Otherwise the flight will be private, with the people of your reservation.
How many people per helicopter?
Rio Helicopters works with different aircrafts of different sizes, the most used aircraft being R44 and Jet Ranger, with capacity for 3 or 4 passengers respectively.
Can I choose to sit in the front or at the window?
As flights are always private, you and your flight companions can usually choose your seats. However, for safety reasons, the pilot in command is always in charge and may request changes if necessary.
Does Rio Helicopters follow all safety rules?
Yes! Our air operations meet all the National Civil Aviation Agency (ANAC) requirements. We follow all aircraft maintenance and crew training rules. Our team is totally focused on the safety and satisfaction of our customers.
What is the weight limit for flying?
The limit is on average 130 kilos per seat, depending on the aircraft.
Can children and pregnant women fly?
Children up to 2 years old don’t pay and will travel on someone’s lap, as long as they keep the weight limit per seat of 130 kilos. 1 lap child per flight is allowed. Children over 2 years old pay as an adult and occupy a seat. Normally there are no contraindications for pregnant women to do a helicopter flight, but we always recommend checking with your doctor first.
How long before the flight should I arrive?
We ask that you show up 40 mins before flight if you still need to make payments. I you have pre-paid; the arrival is up to 20 mins before the flight.
What happens if I am late or want to cancel my flight?
In case of delays your flight will be rescheduled according to availability and without guarantee that it will occur on the same day. You can reschedule your flight, but if you prefer to cancel it but have already pre-paid, we will refund 90% of the amount paid with up to 24 hours’ notice. In case of cancellations with less than 24 hours, the refund will be 50% of the amount paid.
You can request cancellations by email: firstname.lastname@example.org, WhatsApp or by calling: +55 (21) 988933909.
Do I need a document to fly?
Yes, you must have an ID with photo.
Can I use my cell phone during the flight?
Yes, but there will be signal fluctuation.
Where is the meeting point and do you provide transportation?
We are inside Jacarepaguá Airport, on Ayrton Senna Ave. nº 2541. The meeting point inside the airport is at Hangar 38 (Street D). Rio Helicopters offer a paid transportation service, you can request by Whatsapp or on Quick Booking.
What happens in case of bad weather?
If the weather is not as you wish for your flight and you prefer to reschedule, please contact us to asap. But if the weather conditions are so bad and take-off is not recommended, then our own team will contact you to reschedule.
If my flight is private, can I change the route?
The route of the panoramic flights cannot be changed on the spot, but you can request a personalized flight through our email: email@example.com firstname.lastname@example.org
I'm scared, will I be able to fly?
We understand your concern and we want to help you to have this incredible experience! We plan our flight so to make smoother manoeuvres and our pilots are very well trained and prepared to help in these situations. To further assist you, you can use our headphones with a microphone to communicate with the pilot and your flight companions.